Got Questions? We’ve Got Answers!
Find everything you need to know about our services, booking, and pet care in our Frequently Asked Questions (FAQ) section.
Check Out Our Q&A!
Excited for our new trailer grooming services? Here’s everything you need to know before we roll up to your street!
Q: What is trailer grooming?
A: Trailer grooming is a mobile salon experience done in our custom-built trailer, parked right outside your home. It offers a quiet, one-on-one environment—perfect for pets who prefer less stress and no distractions.
Q: What services will be offered in the trailer?
A: We’ll be offering brushing, deshedding, nail trims, ear cleaning, paw and sanitary tidy-ups, full body clips, and outdoor bathing (available in warmer weather with hose access).
Q: Is bathing available in the trailer?
A: No! Outdoor bathing is available in warmer weather, as long as a hose hookup is available at your home. The trailer does not include an internal water tank or heating system, so bathing is weather- and hose-dependent.
Q: When will trailer grooming start?
A: We’re planning a soft launch in June 2025, with our Grand Launch at the Sault Kennel Club Dog Show in July 2025. Appointments will become available starting in June (weather permitting).
Q: How do I book a trailer grooming appointment?
A: Bookings must be made directly through me. You can message me via Facebook or text/call to arrange an appointment.
Q: Where will the trailer be parked?
A: The trailer will be parked roadside near your home in a safe, legal location. Please ensure that there is adequate space for the trailer and a hose hookup available if you’re requesting a bath.
Q: Will in-home grooming still be available?
A: Absolutely! In-home grooming remains an option for clients who prefer it or for pets that are more comfortable indoors.
Q: Why offer trailer grooming?
A: Trailer grooming gives us a clean, professional, and pet-friendly space to perform services that are too messy or complex to do indoors—while still offering the personal care your pet deserves.
Q: Is there an additional fee for trailer grooming?
A: The standard mobile fee still applies to trailer grooming. You can view the full pricing list anytime on our website:
Still have questions? Just reach out—I’m happy to help!
Q: What services do you offer?
A: We provide professional nail trimming, full grooming, de-shedding, ear cleaning, paw pad care, and more—all in the comfort of your home or at our clinic.
Q: Do you groom all dog breeds?
A: Yes! We work with dogs of all sizes, breeds, and temperaments. If your pup has special needs or anxiety, let us know, and we’ll provide extra care.
Q: How do I book an appointment?
A: You can call, text, or book online through our website. We recommend booking in advance to secure your preferred time.
Q: My dog is very anxious. Can you still groom them?
A: Absolutely! We specialize in working with nervous and anxious dogs. Our calm, patient approach helps create a stress-free experience.
Q: Do you offer mobile grooming?
A: Yes! We provide mobile grooming services for a more comfortable and convenient experience for you and your pet.
Q: What areas do you service?
A: We primarily serve Sault Ste. Marie area. If you're outside this area, contact us to discuss possible arrangements.
Q: How long does a grooming appointment take?
A: It depends on the service and your dog's coat condition. Most appointments take between 45 minutes to 2 hours.
Q: What should I do to prepare my dog for grooming?
A: Ensure your dog has had a potty break before the appointment and is in a calm environment. If they have any medical conditions, please let us know in advance.
Q: What if my dog has mats or excessive shedding?
A: We offer de-matting and de-shedding services. If the matting is severe, we may need to shave the area for your dog’s comfort and safety.
Q: What payment methods do you accept?
A: We accept cash, debit cards, and e-transfers for your convenience. No Major Credit Cards
